Introduction
Welcome to Bigyapan Sewa, your dedicated online procurement platform. Our goal is to streamline procurement processes by providing a common platform for vendors and clients to collaborate seamlessly. This Vendor Policy outlines the terms and conditions that govern your use of our platform as a vendor.
Registration and Account Management
- Registration: Vendors must complete the registration process to use our services. By registering, you agree to provide accurate and complete information about yourself and your organization.
- Account Security: You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorized use of your account.
- Profile Updates: Keep your profile information up-to-date to ensure seamless communication and transactions.
Usage of the Platform
- Compliance: Vendors must use the platform in compliance with all applicable laws and regulations.
- Fair Use: Misuse of the platform, including but not limited to spamming, harassment, or fraudulent activities, is strictly prohibited.
- Collaboration: Use the platform to engage in good faith negotiations and collaboration with clients.
Listing and Selling Products/Services
- Product Listings: Ensure that all product and service listings are accurate, complete, and comply with our guidelines.
- Pricing: Set fair and transparent pricing for your products and services. Clearly state any additional costs such as shipping or handling fees.
- Quality Assurance: Maintain high-quality standards for all products and services offered through the platform.
Transactions and Payments
- Order Fulfillment: Promptly fulfill orders received through the platform, adhering to the agreed terms and delivery timelines.
- Payments: Payments for completed transactions will be processed as per the agreed terms. Ensure timely and accurate invoicing.
- Disputes: In the event of a dispute with a client, attempt to resolve the issue directly. If unresolved, contact our support team for assistance.
Privacy and Data Security
- Data Collection: We collect personal and transactional information to facilitate your use of the platform. Please refer to our Privacy Policy for details.
- Data Security: We implement appropriate measures to protect your data. However, no system is completely secure. Use the platform with this understanding.
- Confidentiality: Respect the confidentiality of information shared by clients and other vendors.
Responsibilities and Conduct
- Accurate Information: Provide accurate information in all interactions and transactions on the platform.
- Respectful Communication: Engage in respectful and professional communication with clients and other vendors.
- Feedback: Provide constructive feedback to help us improve our services.
Termination and Suspension
- Termination by Vendor: You may terminate your account at any time by contacting our support team.
- Termination by Bigyapan Sewa: We reserve the right to suspend or terminate your account for violations of this policy or any other applicable terms and conditions.
- Consequences of Termination: Upon termination, your access to the platform will be revoked, and any pending transactions may be canceled.
Changes to This Policy
We may update our Vendor Policy from time to time. We will notify you of any changes by posting the updated policy on our platform. You are advised to review this policy periodically for any changes.
Contact Us
If you have any questions about this Vendor Policy, please contact us at:
Bigyapan Sewa
Email: [email protected]
Phone: +977-01449087
Thank you for choosing Bigyapan Sewa. We are committed to supporting your business and fostering a collaborative environment for successful transactions.
